Student Support Services

The University of North Carolina offers a wide variety of services available to help students thrive. Below are services that may be of particular benefit to MPA students. Resources are also routinely highlighted in the MPA Digest.  As it is by no means exhaustive, though, talk with Elizabeth Langefeld about what might benefit you personally. The Graduate School is also a wealth of information! You may expand on each for additional information.

 

Academic Services: 

Accommodations

University Compliance Office (UCO) assists the University community with disability, pregnancy and religious accommodation requests, including auxiliary aids and services. UCO also offers training and consulting services to address any questions or accessibility needs.

Accommodations for Religious Observances

The UNC Dean of Students Office supports Tar Heels’ well-being, inside and outside the classroom. As part of your Carolina experience, they understand that you may need to balance your academic studies with observations of your religious practices and beliefs. Requests for accommodations and more information may be found on their website.

ADHD & Learning Disabilities Support

Learning differences and disabilities can make graduate school even more challenging. At the Learning Center, our Academic Coach specialists can help you successfully navigate UNC and access helpful resources whether you’ve been diagnosed or not. Schedule a one-on-one coaching appointment with our ADHD/LD specialists, join the ADHD/LD Peer Connect Group and attend an ADHD, ME, and UNC event, and check out our tips and resources.

The Learning Center

The Learning Center – study skills, time management techniques, academic coaching, tutoring, & more! Graduate students are invited to make same-day appointments.

The Odum Institute for Social Science Research (data/statistics)

The Odum Institute helps with data on your research projects. Virtual support and consulting opportunities are available.

The Writing Center

The Writing Center – submit your paper drafts online for help with organization of your ideas.

UNC Libraries

UNC Libraries – assistance with materials and research. Many periodicals and reserves are available virtually. Please also see the Intranet Page on Library Services and School of Government Library Contacts.

 

Reporting Resources: 

Discrimination, Harassment, Sexual Violence, Interpersonal Violence, & Stalking Resources

The MPA Program aims to support all students experiencing any form of discrimination, harassment, sexual violence, interpersonal violence and stalking. Your MPA staff have been through HAVEN Training (now Empower UNC Training) and all university employees are Responsible Employees obligated to report information disclosed to them. Shared information will be kept private, but not confidential, as an EOC report will need to be filed. Confidential emotional and psychological support is available through the UNC Gender Violence Prevention Coordinators, Campus Health, the University Ombuds Office, the Orange County Rape Crisis Center and Compass Center for Women and Families. Contact information for each can be found in this brochure. 

The following resources are among those available to UNC students: 

  • Equal Opportunity and Compliance Office – provides resources, supportive measures, and reporting options for students who have experienced discrimination, harassment, sexual assault or sexual violence, interpersonal (relationship) violence, and stalking. The EOC website outlines prohibited conduct and information on related resources such as the UNC Department of Public Safety and the Dean of Students Office. 
  • Safe at UNC – the main portal at UNC for resources and information about discrimination, harassment, sexual violence, interpersonal violence and stalking.  
  • The University Ombuds Office – a safe place where all Carolina staff, faculty, students and administrators are welcome to come talk in confidence about any campus issue, problem, or dispute. This office supplements, but does not replace, the University’s formal channels, such as the grievance policy. 
  • Heels Care Network – a hub of all campus mental health resources 

How Students Can Be of Support: 

  • Be That Friend – a student-led positive social norms campaign that encourages and empowers students to provide support for and recommend resources to peers who may have experienced gender-based violence. 
  • Empower UNC Training – equips students and employees with information, resources, and strategies to respond to disclosures of sexual violence, interpersonal violence, stalking, and sexual and gender-based harassment in an informed and compassionate way. 
  • One ACT Bystander Intervention – teaches participants to identify potentially harmful situations and intervene proactively to prevent violence. 
  • Seek Resources for yourself or a friend 

 

Financial Resources:

The Cashier's Office

The UNC Chapel Hill Cashier’s Office handles all payments, posts tuition rates, and has a variety of payment options available.

Employee Waivers

UNC Employee waiver processes may vary by school of origin, but payment information will need to go through the UNC-CH Cashier’s Office. Their website has further information.

Carolina Financial Well-Being Center

The Carolina Financial Well-Being Center offers inclusive financial education, supports basic needs, and empowers individuals to improve their financial well-being, ensuring success for future generations.

Financial Literacy Resources

Financial Literacy Resources from the UNC Office of Student & Scholar Aid, including access to CashCourse, an online financial education resource designed specifically for college and university students.

Graduate Funding Information Center

The UNC Graduate School includes the Graduate Funding Information Center, which focuses on helping students seek funding for independent research, collaborative projects, fellowships, program development, and other scholarly activities. Students are encouraged to subscribe to the Funding and Fellowships Fridays newsletter to learn of funding opportunities around the university, including Graduate Assistantship positions.

Scholarships and Student Aid

UNC Scholarships and Student Aid helps all students understand their financial aid options. Dedicated staff are available to work with graduate students.

 

Wellness Services & Emergency Information: 

*Note: Some services are covered by student fees, which are charged to on-campus students but not online students. Services may vary. 

Basic Needs

Basic Needs – Basic needs refers to the essential goods, utilities, services, or resources required on a regular basis that are needed to achieve and maintain physical and mental well-being. At the core, these include food security, housing security, and financial stability. The UNC Dean of Students Office believes that this is a holistic approach and may include health/medical care, technology, mental health resources, and other needs. To address the needs of the Carolina Community, the Basic Needs Task Force was charged with developing a university-wide initiative to help with these needs. The Task Force Web page has resources on:

  • Food Security
  • Housing Security
  • Financial Security

Black Mental Health Services

Black Mental Health Resources – resources for students on and off campus

Campus Health

Campus Health – students paying health fees may access providers, refill prescriptions, etc.

Campus Lactation Guide

Campus Lactation Guide – Details rights and responsibilities, as well as a map of lactation rooms around campus

Campus Recreation

Campus Recreation – UNC offers 2 gyms for student use as well as well as fitness classes, intramural leagues, and more

Carolina Cupboard Food Pantry

Carolina Cupboard is a food pantry open to all on the campus of UNC-Chapel Hill. Their main location is in 1221 SASB North and there is also a satellite location at the UNC Graduate School (Bynum Hall).

Carolina Recovery Program

Carolina Recovery Program – supports students in maintaining recovery from substance misuse

Counseling and Psychological Services

Counseling and Psychological Services – students paying health fees may access providers, also offers wellness tips and referrals. Also offers group counseling. It is recommended to sign up for therapy groups early in a term, as they can fill up quickly. Even if you find them later on, be sure to ask!

Dean of Students Office

The UNC Dean of Students Office provides individualized support that empowers Carolina Students to succeed in navigating their university experience. See details on their website to:

Disaster Recovery

When natural disasters occur, the Program and the Dean of Students Offices works to reach each impacted student and tailor resources to needs. The Office of Scholarships and Student Aid also has a Disaster Recovery Team to assist students during such times.

Discrimination, Harassment, Sexual Violence, Interpersonal Violence, & Stalking Resources

The MPA Program aims to support all students experiencing any form of discrimination, harassment, sexual violence, interpersonal violence and stalking. Your MPA staff have been through HAVEN Training and all university employees are Responsible Employees obligated to report information disclosed to them. Shared information will be kept private, but not confidential, as an EOC report will need to be filed. Confidential emotional and psychological support is available through Campus Health, the University Ombuds Office, the Orange County Rape Crisis Center and Compass Center for Women and Families. Contact information for each can be found in this brochure. 

The following resources are among those available to UNC students: 

  • Equal Opportunity and Compliance Office – provides resources, supportive measures, and reporting options for students who have experienced discrimination, harassment, sexual assault or sexual violence, interpersonal (relationship) violence, and stalking. The EOC website outlines prohibited conduct and information on related resources such as the UNC Department of Public Safety and the Dean of Students Office. 
  • Safe at UNC – the main portal at UNC for resources and information about discrimination, harassment, sexual violence, interpersonal violence and stalking.  
  • The University Ombuds Office – a safe place where all Carolina staff, faculty, students and administrators are welcome to come talk in confidence about any campus issue, problem, or dispute. This office supplements, but does not replace, the University’s formal channels, such as the grievance policy. 
  • Heels Care Network – a hub of all campus mental health resources 

How Students Can Be of Support: 

  • Be That Friend – a student-led positive social norms campaign that encourages and empowers students to provide support for and recommend resources to peers who may have experienced gender-based violence. 
  • HAVEN (Helping Advocates for Ending Violence Now) Training – provides participants with tools to be an ally to someone who has experienced sexual assault, interpersonal violence, and/or stalking. 
  • One ACT Bystander Intervention – teaches participants to identify potentially harmful situations and intervene proactively to prevent violence. 
  • Seek Resources for yourself or a friend 
  • LMS Pages 

Emergency Management and Planning/Carolina Ready App

Emergency Management & Planning includes information on campus alerts and the Carolina Ready App, which we highly recommend if you are on campus!

Healthy Heels Initiative

Healthy Heels Initiative – follow for updates on all wellness events around campus and online!

Heels Care Network

Heels Care Network– a hub of wellness resources around and beyond campus. If you don’t know where to start, this is a GOOD place!

Multicultural Health Program

Multicultural Health Program has resources available via CAPS

National Suicide Prevention Lifeline

The National Suicide Prevention Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States. Please don’t hesitate to call them at 988.

Student Emergency Funds

Student emergency funds assist Carolina students by providing financial support when they need assistance with unexpected, unforeseen, and unavoidable emergency expenses surrounding situations such as accidents, illness, death of a family member, fire damage or need for temporary housing. Currently enrolled students may apply for funds when they have exhausted all other resources (payment plans, additional student aid, assistance from family/friends, other personal resources). This funding is not intended to reimburse for expenses that have already been paid, to serve as a debt diversion program, or to replace or supplement existing financial aid. If funds are granted, they do not have to be repaid.

There are three areas of funds available:

Students may apply to more than one fund simultaneously to cover needs.

Student Wellness

Student Wellness is a health education and health promotion office whose work is rooted in public health science, with a focus on environmental change strategies. They offer wellness coaching, substance use services, and much more in both one on one and group settings.

 

Other Recommended Resources:

Carolina Center for Jewish Studies

The Carolina Center for Jewish Studies at the University of North Carolina at Chapel Hill unites the general public, students and faculty from various academic disciplines who share a common passion for a deeper understanding of Jewish history, culture and thought.

Carolina Grad Student F1RSTS

Carolina Grad Student F1RSTS supports first-generation graduate students.

Carolina Latinx Center

Carolina Latinx Center is a home for the Latinx community on campus, providing an outlet for events and a space for students to organize and for faculty to connect with students and the community at large.

Carolina Student Legal Services

Carolina Student Legal Services is a nonprofit law firm on campus serving UNC students in the areas of:

  • landlord-tenant needs
  • student group legal questions
  • traffic, criminal, and expungements
  • name & gender marker changes
  • referrals for business & intellectual property
  • family law & domestic violence
  • consumer debt protection, identity theft, etc.
  • notary services
  • immigration questions
  • employment matters
  • name, image, and likeness
  • estate advice, wills, and more

Dean of Students Office

The Dean of Students Office assists students in times of crisis or needing assistance. Administers the Student Emergency & Hardship Fund. Another good place to start if you aren’t sure of what resource you’ll need. They’ll be able to help you determine what’s available.

Global Grads

Global Grads  provides resources for international graduate students

Grad Student Diversity

Grad Student Diversity hosts initiatives across campus for the success of the graduate student body, including first-generation students and more.

Graduate & Professional Student Government

Graduate & Professional Student Government -is the governing body of the 11,000 graduate and professional students at UNC-CH.

Heel Life

Heel Life is a repository of all student organizations at UNC-CH.

Hello Heels

Hello Heels is an app built for Tar Heels. It includes:

  • Quick access to health and well-being resources
  • Explore dining halls and menus
  • Access maps, bus tracking, and parking info
  • Access your One Card
  • Learn about student life, events, and ways to get involved
  • Find campus resources, support services, and contact info
  • Future access to Canvas for to-dos, grades, and announcements
  • optional opt-in channels.

Initiative for Minority Excellence

Initiative for Minority Excellence (ICE) – focuses on the retention and successful graduation of racially/ethnically diverse graduate students.

Military-Affiliated Grads

Military-Affiliated Grads is focused on providing opportunities and resources to active duty, veteran, reservist, and National Guard graduate students.

Military & Veteran Student Success (MVSS) Centerr

The Military and Veteran Student Success (MVSS) Center supports veterans, active duty military, National Guard members, reservists, dependents, spouses, and ROTC cadets in their transition to student life.

Off-Campus Student Housing

Off-Campus Student Housing provides resources for students looking at housing in the Chapel Hill area, looking for roommates, etc.

Queer Graduate & Professional Students (QGAPS)

Queer Graduate & Professional Students (QGAPS) partners with the LGBTQ Center to provide opportunities for LGBTQIA-identified graduate students.

The Sonja Haynes Stone Center for Black Culture & History

The Sonja Haynes Stone Center for Black Culture & History encourages and supports critical examination of all dimensions of African-American and African diaspora cultures through sustained and open discussion, dialogue and debate, and enhances the intellectual and socio-cultural climate of UNC-CH and communities beyond campus boundaries.

Student Parents

Student Parents provides resources for pregnant and parenting UNC students; offers information on Child Care Scholarships and lactation rooms on campus.

UNC Alma Mater & Other Songs

UNC Alma Mater and Other Songs – learn them to cheer on the Tar Heels!

UNC American Indian Center

UNC American Indian Center bridges the richness of American Indian cultures with the strengths of Carolina’s research, education and service.

UNC Asian American Center

UNC Asian American Center – Through education, organizing, and advocacy, the AAC will engage and empower Asian American students, faculty, and staff and the greater Carolina community.

UNC Black Student Movement (BSM)

UNC Black Student Movement (BSM)  – From BSM’s website: We, the members of the Black Student Movement, embrace a culture distinct from the dominant culture found at the University of North Carolina at Chapel Hill.  In view of this fact, it is the goal of this organization to strive for the continued existence of the unity among all its members, to voice the concerns and grievances of its members to the University, to offer outlets for expressing Black ideals and culture, and finally, to ensure that the Black Student Movement members never lose contact with the Black community.

UNC Campus Ministry Association

UNC Campus Ministry Association – assists students on finding out more information about faith-based and religious opportunities in the Chapel Hill-Carrboro Community. Resources include Christian, Hindu, Jewish and Muslim faiths.

UNC LGBTQ Center

UNC LGBTQ Center – works to foster a welcoming & inclusive environment for UNC community members of all sexual orientations, gender identities, and gender expressions.

UNC Muslim Student Association

The University of North Carolina at Chapel Hill Muslim Students Association (UNC MSA) is a religious, social, and outreach student organization that aims to bring together the Muslim students on campus, and the greater Chapel Hill area, as well as serve as their voice in the community. MSA also reaches out for interfaith cooperation on campus and works with other organizations to bring about positive change at UNC.

UndocuCarolina

UndocuCarolina is a collaboration of UNC students, faculty, staff, and community members working to increase visibility, support, and resources for members of the Carolina community living with the effects of undocumentation. O